Support and maintenance is provided so that you can call
us when you have a problem ranging from a small 'how do I
do this' right through to complex system errors. Our support
service entitles you to telephone support and future product
upgrades.
Our Support services include the following:
- Standard support
- Personalized support
- WebEx Support
- On Demand Services
- Incident logging & reporting
- No call centre
In addition, clients can select from a number of options including:
- Critical period cover
- Data backup
- Data recovery